We’re so thankful for our patients who have chosen Five Pines as their dental home in Portland. And we know hearing about other patient experiences can be helpful when deciding on a new dentist, so we’re happy to share our latest online reviews so you can see what patients are saying about their experience with Dr. Zeller. You can also view all our reviews on Yelp, Facebook and Google.
Great office, lots of thoughtful details and amenities and little things to help you feel comfortable. They don't specialize in children's dentistry, but my elementary/pre-teen kids have had a great time here. Staff is very kind and considerate and them seem like a real team!
Great staff, reasonable prices. They take care of insurance effectively so I don't have to worry about it. Great response to COVID.
This office is so beautiful and all the staff is so kind and helpful! Painless cleaning, informative Doc, and super treatment plan coordination. I highly recommend this place!
Staff was very friendly. Office was clean with fun decor. Best dentist experience I have had!
Edit: 6 months has passed and I am back again at Five Pines Dental! I am still very pleased with everything here. From the staff to cleanliness of the place, everything is perfect and spotless! Despite the ongoing pandemic, they still make me feel very comfortable with coming to the dentist. They sent out an electronic health check questionnaire before you arrive. It was very convenient and made the whole visit seamless and mostly contactless 🙂 I am not disappointed with the service and still would recommend everyone to come here for their dental procedures! This is my first time at Five Pines Dental, and I absolutely will come back here! I was a little bit concern of coming to see the dentist because of the pandemic, so I called the front desk to get more information. The lady who I first talked to (I think her name is Leslie) was very nice and helpful. She assured me that they clean and sanitize all the areas every hour. All the dentists wear “3 layers of face protection” : N95, medical masks, and face shield. They also put on glove and apron on all the time during the procedure. Plus, they have HEPA air purifier in every room too. This definitely a plus and make me feel safer. The dentist I met with was Lauren. She is very professional and friendly! She answered all my questions and concerns. Every tool she used was clean directly after each use as well. As for Dr. Zeller, he is fantastic and super nice! I highly recommend this place and definitely comeback here for my next check up! P.S. They also gave you a care package before you leave. I found this very touching.
Really great practice! They do a great job of putting you at ease and they do great work. I recommend highly!!
10/10! I was nervous to find a new dentist after moving up here, but Stephanie is a wonderful hygienist! Super kind and made sure I was comfortable the whole time. Shana made sure my insurance was good to go prior to the appointment which made it super easy, and Dr. Zeller was very kind as well 🙂 I'm happy to have finally found my Portland dentist!
I love this place so much. Everyone goes out of their way to make sure you are comfortable. The hygienists are super gentle and make cleanings a breeze. I couldn’t recommend them enough!!
Today was my first visit to Five Pines dental. It was a great experience. I could tell when I first called them to schedule the appointment that this was not a stressed out or rushed staff. They also contacted my insurance to confirm what my coverage included. Therefore no surprise co pays. After I scheduled my appointment, they emailed me the paperwork I would need to complete. I was able to fill these out neatly and quickly. I would not need to complete paperwork at the office. Yay. The office itself is modern, clean and comfortable. The patient rooms are separated by doors and walls so each patient is in their private space. The staff and dentist wear double masks. Parking under the building is safe and paid for by Five Pines. Anthony was knowledgeable and friendly and did a great job at cleaning my teeth as well as taking my digital X-rays. He told me what he was doing to my teeth during the cleaning as well as what he was noticing about my teeth as he was examining them, which told me he had actually read the information I detailed on my paperwork about my previous negative dental experiences as well as what would make me feel more comfortable during my appointments. Thank you Anthony. Dr. Zeller is also friendly and welcoming. He also commented on my detailed notes which made me feel important as to how they will care for my dental needs. I sensed he was as interested in my healthcare as I am. I'm thankful I didn't need any other dental care today but eventually I'm certain I will and I feel confident he'll be caring, knowledgeable and professional. Before I left I spent a few minutes with the billing specialist who gave me all his attention and ensured I would know exactly what my insurance would cover for my next appointment and sent a pre authorization request to my insurance to make me feel confident there would be no surprise co pays. Dr Zeller and his staff with whom I interacted should serve as role models for how a Dental practice should operate. Bravo.
I've been to my fair share of dental offices in the last 20 years and this is by far the best one I've ever been to. Let's put it this way: Even if I lived an hour+ away from their office I'd make the drive in a couple times a year for my regular cleanings. I really can't imagine going anywhere and neither should you dear reader of this Yelp review. Book an appointment!
I've been using Five Pines for a few years now, and I'm very happy. The cleanings are as pleasant as possible, and without the pain I used to always have during a dentist appointment at other places. I appreciate how straightforward and down to earth the staff are. Scheduling and other logistics are super easy via their website, texts, etc. We recently moved so I can no longer just walk to the dentist, but I'm so happy with Five Pines that it's worth the 25 min. drive to keep coming here.
I've had two more cleanings here since my last review and they were both excellent. Anthony did both cleanings and he is an excellent communicator, super thorough, makes sure you are comfortable at all times, AND (you'll never see this one coming, fellow basketball fans) loves to talk all things Blazers - all things I greatly appreciate. The front desk staff has been super accommodating to me as well, changing appointments with no hassle when I had an emergency come up and explaining my estimates and billing thoroughly. I even picked up some Coava coffee on my way out the door this time that they had for sale! What more do you need? This office rules - and that is coming from a patient who does not enjoy visiting the dentist! I feel so at home and welcome here, even in COVID times.
Five Pines Dental is a true find. The level of professionalism is top notch from the reception and business areas to the hygienists to Dr. Zeller. I have had a range of services over several years and am fully satisfied at every level. In addition to excellence in cleaning, examination, and dental work, Five Pines is outstanding in communication and clarity about appointments, financial requirements, and information on oral health and dental work being performed. I recommend this team without reservation.
Five Pines Dental is totally awesome!! I've been going here for a few years now. All of the staff are fun and kind, state of the art equipment, cool chill music, massage chairs with heaters, very very clean, and validated parking in the Portland City Grill building. All good. Two thumbs enthusiastically up!
I have been going to Five Pines Dental since I moved to Portland four years ago and every appointment has been great. I truly hate the dentist (and REALLY fear fillings) and the team has always made every experience relaxing and pain-free. The office is beautiful, always incredibly clean. Dr Zeller is wonderful and my dental hygienist Stephanie is the absolute best. Recommend this place to anyone looking for a new dentist.
I've been to a few dentists in Portland, but I like these guys the most. Very peaceful environment, straight-talking hygienists and dentists, and heated massage chairs which make me feel a lot more calm during my cleanings. I haven't had any dental work done, just cleanings, but the hygienist was gentle and easy to talk to. Parking is easy and validated in the KOIN garage.
I have been a patient at Five Pines since they opened. As the former Facility Manager of Big Pink, I got to know Richie while the clinic was being built out. Richie and his wife are two of the kindest people I have ever met, and they have built a clinic and a team that reflects that kindness. Even though I no longer work downtown, there is no way on earth I would consider another dentist or dental clinic. I look forward to seeing Richie and his team twice a year and I know I am getting exceptionally good care.
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