23July2020

All Are Welcome Here

A note from Dr. Zeller and his wife Catharine:

These past months of protests against racial injustice across the country have had a powerful impact on our family. They’ve led to lots of soul-searching for us as healthcare providers, as business owners and as humans. We feel strongly that this is an opportunity for positive change in this country – starting with change within ourselves. You might not be concerned about your dentist’s opinion on all this, and that’s fine, but we wanted to write this blog post to make one thing abundantly clear:

We are committed to treating all patients justly no matter their race, gender identity, or sexual orientation.

Sure, we wish this was already a universal truth and didn’t need to be made into a “statement”. But that is not yet the world we live in. These past few weeks we’ve been humbled by the stories of people who have experienced social injustice in this country – including within healthcare settings.

We want to be better for our community. We want to recognize areas where we fall short of being anti-racist. We pledge to:

  • Keep the discussion going. We’ve added an agenda item to all monthly staff meetings going forward to check in on this commitment. We want our team members to be able to share, be heard and feel comfortable discussing topics such as this as a team.
  • Educate ourselves. We’re making a commitment to participate in continuing education courses on inclusivity in healthcare, unconscious bias training, and other pertinent topics at least twice a year.
  • Listen to others’ voices. We’ve added a form on our website where our patients and community can send us feedback directly (and anonymously if you choose). And while we understand the responsibility to educate ourselves lies with us, if you’d like to share any tools or resources from which we could benefit, we would be both open and grateful.

This has been a challenging time for so many. We hope you are doing okay. Please don’t hesitate to reach out to us.

Richard and Catharine