COVID-19 Update

Update 05/14/2020: We are open! Read about our procedural changes for future appointments. We are looking forward to seeing our patients again soon. In the meantime, stay safe and take care of yourselves!


Update 05/12/2020: We have officially reopened for restorative treatment and are hopeful hygiene will be added soon. We are still limiting the number of patients in the office at one time and prioritizing urgent treatment – but if you are interested in getting on the schedule please call 503-482-2160.

Things look quite different around the office and we’re working on a post outlining all the changes so you know what to expect when you come in for an appointment.


Update 05/04/2020: We will begin to see a limited number of patients this week for urgent treatment. If you are interested in getting on the schedule please call 503-482-2160 or email frontoffice@fivepinesdental.com.


Update 04/24/2020: We are aware of Governor Brown’s announcement that dental offices can reopen as soon as May 1 but we’re still evaluating guidance from the CDC and ADA and are in the process of acquiring PPE and other supplies to ensure the safety of our team and patients. So while we cannot commit to a reopening date yet, we are working hard towards that goal. In the meantime we can still treat dental emergencies so please call if you need us.

Hope everyone is staying safe and well.


In accordance with Governor Brown’s Executive Order 20-10 mandating health care providers postpone all elective and non-urgent procedures, our office will be closed until further notice. 

We are still equipped to treat dental emergencies on a case-by-case basis so if you are experiencing dental pain please call 503-482-2160 and when prompted, press 1 to reach Dr. Zeller.     

If you have an appointment coming up, we ask for your patience until we know how long the closure will last. Once we have a reopening date set, we will contact you to reschedule.

In the meantime, the best way to reach us is by email: frontoffice@fivepinesdental.com. Reach out anytime with any questions, just note our response time will be slower than usual.

We are working on some fun updates for you on social media during the closure so please consider giving us a follow:

We hope you and your loved ones are staying healthy. We can’t wait to see you again soon in better days.


New Protective Measures

COVID-19 has changed a lot here at Five Pines, but our top priority remains the same: the health of our patients. Here are some of the changes we’ve implemented to ensure our clinic is as safe as possible for our patients and our team members: 

  • Social Distancing. New signs and floor markings have been added to encourage social distancing. Please wear a face covering to your appointment. Extra masks and hand sanitizer will be available at our check-in counter.  
  • Daily screenings. Patients will be texted a COVID-19 screening form to complete on their cell phone prior to their appointment. Once in the office we will check your temperature. Our staff is also screened daily!
  • Decreased patient traffic. We are limiting the number of patients in the office at a time, allowing more time between patients, and staggering appointment start times.
  • More touchless options. Patients can complete forms on their own cell phone instead of our iPads. Touchless payment options are available as well. 
  • Hourly disinfecting. We are cleaning high-contact surfaces and common areas every hour.
  • Additional PPE. In accordance with state and federal guidelines, our clinical team will be using N95 masks, face shields and gowns during procedures that commonly produce aerosols. 
  • New air purifiers. All treatment rooms are now equipped with HEPA air filters.   

We will continue to monitor and follow regulatory guidance and will update this list as appropriate. Reach out anytime with any questions.


Hygiene at Home: Water Flossers

If flossing has been your New Years Resolution for the past 30 years and you still haven’t got it down, but you also care about your teeth, we’ve got a solution for you: flossing with a water flosser!

A water flosser uses pressure and water to get in and around the surfaces that your toothbrush won’t reach. The most well-known and studied brand of water flossers is called the Waterpik.

Some studies have shown that a Waterpik is even more effective at reducing bleeding and removing plaque from treated areas vs traditional flossing. Now, we’ll note here that traditional flossing is effective if done correctly and consistently. Traditional flossing is also very technique sensitive and may be extra difficult if you have issues with hand dexterity, have a lot of dental work that shreds and breaks your floss, aren’t using an effective product, or because, well, you aren’t flossing at all. In that case, a Waterpik could be a potential game changer.

The very first use, you’re probably going to make a mess. A video of your first attempt at a Waterpik would be good content for TikTok if you’re into that. In all seriousness, you’ll get the hang of it – start on a low power and work yourself up to a comfortable pressure. Slowly follow your gumline along all front then back surfaces of your teeth. The Waterpik website also has a helpful how-to video here.

The Waterpik models our hygienists typically recommend are called the Aquarius and the Sidekick:   

  • The Aquarius comes with a standard tip in addition to a variety of interchangeable tips of different sizes indicated for specialty use. The Pik Pocket tip is great for those with diagnosed periodontal disease and deep gum pockets. The Plaque Seekers tip is for people with large fillings, crowns, implants, bridges, or braces.
  • The Sidekick is excellent if you need something compact for travel and have limited sink space. It only comes with a standard tip and unfortunately the other tips do not fit on this model. If you do have extensive dental work or gum disease to maintain, we recommend the Aquarius!

If you purchase a water flosser, we’d love to hear about it at your next appointment. Although you probably won’t even need to tell us – your hygienist will take one look at those healthy gums, gasp and say, “Wow! Your teeth look incredible!” and you’ll say, “Yes, thank you” but then you’ll go home and into your bathroom and whisper to your water flosser, “No, thank YOU.”


Ask a Hygienist: Coping with Dental Anxiety

Dental anxiety often keeps people from scheduling dental work and regular preventative checkups; perhaps it’s the smells and sounds of the dental office, previous trauma, treatment anticipation, embarrassment, or simply an unexplainable fear. No matter the reason, please know we won’t judge you for it. It’s important to speak up to your clinician about any dental anxiety so we can work with you to ease your stresses and provide a comfortable environment for you.

Here are a few tips to help with your dental anxiety prior to and during your dental appointment:

• Arrive early and relax. Rushing to get to your appointment can cause your heart rate to increase and cause additional emotional stress. We have a variety of books and tea for you to enjoy in our waiting room prior to your appointment!

Avoid caffeine. Caffeine can exacerbate your feelings of anxiety in the dental chair.

Bring or ask for a blanket! A weighted blanket can often have a calming effect in the dental chair. We can also provide a blanket or two while you’re in the chair. (We also have a seat warmer and massage feature our dental chairs – the combination of all three amenities is often very helpful).

Have your earbuds ready. It is often helpful to listen to music, an audiobook or podcast during your appointment to distract yourself and help drain out the sounds of the dental office. Additionally, each room in our office can play its own music and we can play tunes of your choice!

Bring a fidget spinner! Sensory toys can often help with stress and anxiety (and this tip works great for your kiddos as well!) We have a fidget cube in our treatment rooms if you’d like to borrow one.

Ask about nitrous oxide/”laughing gas”. Our office is equipped to provide nitrous oxide (often called “laughing gas”) to patients for all appointments. Nitrous is a safe, odorless gas that is given through a mask that covers your nose for the duration of the appointment. Nitrous can help you feel relaxed and tired, but you will still be responsive for your appointment. The effects of nitrous are completely gone within several minutes so it is safe to drive and return to work after your appointment. Feel free to call us prior to your visit to discuss whether nitrous would be a good option for you.

Be open about your fears and expectations. We understand that dental visits can often be overwhelming. All of us are here to discuss your expectations and help plan your appointments so that your treatment plan is manageable.  

Above all else, we hope you have a provider you trust – whether that’s here at Five Pines or somewhere else. You should always feel comfortable communicating your needs during your appointment. And remember to think long-term… when you are comfortable during your visits, future appointments can be less anxiety-inducing!

Do you have a dental question for Lauren? Email clinic@fivepinesdental.com and let us know what’s on your mind.


Holiday Hours

We will be closed on:

Thursday, November 28
Friday, November 29
Tuesday, December 24
Wednesday, December 25
Wednesday, January 1

Email us at info@fivepinesdental.com or leave us a message at 503-482-2160 and we’ll get back to you as soon as possible.

Happy Holidays from our Five Pines family to yours!